Cancellation policy

Purchase Options & Cancellation Policy

Bri’s Floral Studio operates on a preorder-only basis. All floral arrangements are custom-designed and prepared specifically for each order.

Order Cancellation

Orders may be canceled up to  2 weeks before the scheduled delivery or pickup date.

Cancellations requested within 2 weeks of the scheduled delivery or pickup are not eligible for a refund, as flowers and materials have already been sourced and prepared.

To request a cancellation within the allowable window, please contact us at
hello@brisfloralstudio.com

Order Modifications

Order modifications (including changes to delivery details, pickup time, or card messages) must be requested at least 48 hours prior to the scheduled delivery or pickup date.

We cannot guarantee modifications requested after this window.

Holiday & Special Event Orders

All orders placed for holidays and special events (including but not limited to Valentine’s Day and Mother’s Day) are final sale and cannot be canceled or modified once placed.

Subscription or Repeating Orders (If Applicable)

If a subscription or repeating purchase option is offered, cancellation must be completed before the next billing or fulfillment date to avoid being charged for the upcoming delivery.

No-Show or Uncollected Orders

Orders that are not picked up during the scheduled pickup window or cannot be delivered due to customer-provided information errors are considered fulfilled and are not eligible for refunds or credits.

Acknowledgment

By placing an order with Bri’s Floral Studio, you acknowledge and agree to this Purchase Options & Cancellation Policy.