Shipping policy

Shipping & Delivery Policy

Effective Date: 1/1/2026

Bri’s Floral Studio offers local delivery and scheduled pickup only. We do not ship flowers via mail or national carriers at this time.

Local Delivery

Local delivery is available within our designated service area. Delivery fees and available dates will be displayed at checkout.

Deliveries are scheduled within a delivery window rather than a guaranteed time. While we make every effort to deliver within the selected window, exact delivery times cannot be guaranteed.

Pickup Orders

Pickup orders must be collected at the scheduled time and location provided in your order confirmation.

If a pickup order is not collected during the scheduled window, the order will be considered fulfilled and no refunds or replacements will be issued.

Delivery Requirements

Customers are responsible for providing accurate delivery information at checkout, including:

Correct recipient name
Complete address
Working phone number

Bri’s Floral Studio is not responsible for failed or delayed deliveries due to incorrect or incomplete information.

Unattended Deliveries

If no one is available to receive the delivery, flowers may be left in a safe location at the driver’s discretion. Once delivered, responsibility for the order transfers to the recipient.

We are not responsible for damage caused by weather, animals, theft, or improper care after delivery.

Delivery Issues

If there is a concern with your delivery, please contact Bri’s Floral Studio within 24 hours of delivery and include a photo if applicable. Each concern will be reviewed on a case-by-case basis.